Sim Card Replacement & Contract Line Application

In the event your line is stolen, lost or damaged, there is need for a replacement

Prepaid Line

  • The line has to be registered
  • Proof of identity is required in the form of a National Identity, Passport or Drivers licence.
  • A duly stamped police report for a lost/stolen simcard. If simcard is damaged, it should be attached to the application form.
  • If you have been sent by the owner, a letter communicating this, should be attached together with owner’s ID copy and the ID of the third party.
  • Replacement fee will be charged, $0.50


Contract Line Individual


  • A copy of  National Identity, Passport or Drivers licence.
  • A duly stamped police report for a lost/stolen simcard. If simcard is damaged, it should be attached to the application form.
  • Replacement fee, $1.00


Contract line


  • Letter from the company
  • A copy of  National Identity, Passport or Drivers licence of the person collecting the line on behalf of the company.
  • Replacement fee, $1


Change of ownership Prepaid


In the event one wishes to change ownership of a line.  They should provide

  • An affidavit written by the owner of the line ceeding ownership and the affidavit should the certified by a commissioner of oath
  • copies of the national Identity,  passport or drivers licence of both parties should be submitted
  • The line has to be registered.
  • The person changing ownership should be the rightfull owner

 

Contract line Requirements

Individual

  • Proof of income (Current  Payslip with disposable net income of US$400.00)
  • Two months Bank Statement (stamped)
  • Proof of Identification (copy of I’d, Drivers’ licence or Valid Passport)
  • Current proof of Residence: water or electricity bill or lease agreement bearing the name of the applicant or letter from employer stating the physical address of the applicant or current bank statement on a letter head showing the physical address of the applicant or statement of account.

NB: ORIGINALS OF THE ABOVE MENTIONED REQUIREMENTS ARE TO BE SUBMITTED TOGETHER WITH THE APPLICATION

NEW CONTRACT LINE APPLICATION REQUIREMENTS FOR UNLISTED COMPANIES

  • A copy of two months Bank Statement (stamped )
  • A copy of Certificate of Incorporation
  • A copy of CR14 AND CR6
  • Proof of residence of at least or minimum of two Directors
  • Copies of I.D for the Directors
  • Company order
  • A minimum of two Directors should sign a Personal Guarantor / Surety ship form

LISTED COMPANIES

  • A copy of Certificate of Incorporation OR IN ITS ABSENCE  Authorization by either the Managing OR Financial Director
  • Company Order

Contact Us

Harare Head Office

Seke Road
Harare South
Harare


Tel: (263 4) 748321 – 7
(263 4) 780999 or 781624
Fax: (263 4) 748328
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